Terms & Conditions
Welcome to Wango Studios, your premier destination for exceptional wedding, events, and lifestyle photography and videography services. Before availing yourself of our services, please read these Terms and Conditions (“Terms”) carefully. By accessing or using the services provided by Wango Studios, you agree to be bound by these Terms.
1. Services: Wango Studios provides professional photography and videography services for weddings, events, and lifestyle occasions. Our services include but are not limited to capturing moments, editing, retouching, and delivering high-quality visual content.
2. Booking and Payment:
- Booking: To secure our services for your event, a non-refundable deposit is required upon booking. The remaining balance must be paid before the event date.
- Payment: We accept payment via various methods, including credit/debit cards, bank transfers, and online payment gateways. All prices are subject to change without prior notice.
3. Cancellation and Rescheduling:
- Cancellation: In the event of cancellation by the client, the deposit is non-refundable.
- Rescheduling: We understand that unforeseen circumstances may arise. Clients can request to reschedule their event subject to availability. However, rescheduling is subject to approval by Wango Studios and may incur additional charges.
4. Copyright and Usage:
- Copyright: Wango Studios retains the copyright to all photographs and videos produced during the event. Clients are granted personal usage rights only.
- Usage: Clients agree not to sell, publish, or distribute the photographs or videos for commercial purposes without written consent from Wango Studios.
5. Client Cooperation: Clients agree to cooperate with Wango Studios to ensure the smooth running of the photography and videography sessions. This includes providing necessary information, adhering to timelines, and facilitating access to venues and subjects.
6. Image and Video Quality: While we strive to deliver the highest quality of work, the final output may vary based on lighting conditions, weather, and other factors beyond our control. Clients acknowledge that variations in color, composition, and style are inherent to the artistic process.
7. Media Delivery Terms: All photos and videos will be delivered via a Google Drive link or any other shareable link, which will remain active for 10 days from the date of delivery. Clients are responsible for downloading and securely storing their media within this period. After 10 days, the link will automatically expire as part of our storage management process, and Wango Studios will not be liable for any loss of access beyond this timeframe.
If a client requests access to the media after the link has expired, Wango Studios may be able to restore the files only if they are still available in our storage system. A nominal service fee will apply for any successful restoration and re-delivery. However, restoration is not guaranteed and is subject to the availability of the original files in our backup system.
8. Liability: Wango Studios shall not be held liable for any damages, losses, or injuries incurred during the provision of services. Clients are responsible for the safety and conduct of all participants during the event.
9. Force Majeure: Wango Studios shall not be liable for any delay or failure to perform its obligations due to circumstances beyond its control, including but not limited to natural disasters, strikes, and government actions.
10. Governing Law and Jurisdiction: These Terms and any disputes arising out of or in connection with them shall be governed by and construed in accordance with the laws of [Jurisdiction]. Any legal action or proceedings related to these Terms shall be brought exclusively in the courts of [Jurisdiction].
11. Amendments: Wango Studios reserves the right to amend these Terms at any time without prior notice. The updated Terms will be posted on our website, and your continued use of our services constitutes acceptance of the revised Terms.
By engaging with Wango Studios and availing yourself of our services, you signify your acceptance of these Terms and agree to abide by them. If you have any questions or concerns regarding these Terms, please contact us at [contact email/phone number].
Last updated: [1.1.2025]